Track: ICT Process Improvement, Organisation, and Governance
ABOUT
Most problems in ICT development and maintenance are of human nature, not technological obstacles. The co-operation in teams and projects is key to success. Basis for it is a common understanding of the governing values and policies of the organisation and of the processes tailored to their spirit and fostering the achievement of the business goals.
Process engineering facilitates co-operation by providing the chance to establish a common view on how the work should be done. ICT organisations face the challenge to have enforced processes to reduce cost but keep the processes flexible so that the teams can quickly adapt their approach to the rapidly changing requirements. Besides process capability the attitude of continuous improvement is of paramount importance: nothing is constant, to master changes is key. Only fast learning and adapting organisations are competitive and likely to survive.
TOPICS
Suggested topics of interest include, but are not restricted to:
Methods, models and tools for process improvement
Continuous process improvement, process reengineering, innovation: Criteria and mechanism taking decision for and implementation of improvements
Intertwining of operational (process) and organisational structures: Challenges and solutions
Balancing process and product orientation in organisations
Organisation and governance of digitalisation initiatives
Governance of process improvement initiatives or measures
Challenges small and medium companies face setting up and carrying out digitalisation initiatives
Process models for organisations developing artificial intelligence including machine learning Process models for projects providing big data applications
applications: Commonalities with and differences to traditional developments
Hybrid – traditional and agile – approaches in an organisation structure or in a project
Process improvement in the “trenches” (aka case studies)
Metrics for process control in ICT
Quantitative process improvement
Measurement frameworks for process assessment and improvement
Maturity models: where are we, where are we going
Which promises did agile approaches fulfil and which ones not?
Process improvement approaches and techniques in agile enterprises
TRACK COMMITTEE
Chair: Karol Frühauf, Infogem AG, Switzerland
Program Committee:
Ferdinand Gramsamer, Infogem AG, Switzerland
João-Pascoal Faria, Universidade do Porto, Portugal
Moises Rodriguez, AQCLab & Universidad de Castilla-La Mancha, Spain
Gerhard Fessler, Fessler Sprenger und Partner GmbH, Switzerland
Andreas Nehfort, Nehfort IT-Consulting, Austria
Miguel Ehécatl Morales Trujillo, University of Canterbury, New Zealand
Ralf Kneuper, IU International University, Germany
Ricardo Pérez-Castillo, University of Castilla-La Mancha, Spain
Karol Frühauf is co-founder of INFOGEM AG in Switzerland, since 1987 consulting in the field of software project and quality management, software requirements engineering and test management. He worked 12 years for BBC Brown Boveri & Cie in the area of power system control in different positions and helped since 1987 as consultant many companies to measurably improve their processes and software products. Karol is co-founder of IREB International Requirements Engineering Board. He co-authored two books on project management and testing and is a frequent speaker, tutor, and teacher in the field of software engineering. Karol initiated the Bridge Guard residence for artists and scientists in Štúrovo, Slovakia. He published one collection of poems with photographic illustrations and is on duty in two foundations for music.